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Authorization and Capturing of Payment

To better explain an online credit card transaction, you should be aware that an online credit card transaction is actually made up of two parts: Authorization and then Capture.

Whenever you pre-order with us, you authorize a specific amount of funds (as per order) that can be capture by us. It is important to note that even though the funds are held and deducted from your credit limit, the funds are not automatically transferred to us.

We will only capture/accept your payment after we have received confirmation from our factories/ vendors that they have proceed to manufacturing stage. This process is streamlined, hence our customer service officer will be able to contact you on the status of your pre-order within 2 working days.

If you have any further questions, please contact us for clarification. Thank you!